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Financial overview

Billed, paid and outstanding revenue for any period, with comparisons.

Where to find itMenuFinancials
AdministratorsStaff

The financial overview aggregates invoices and payments into the four numbers management asks for — total billed, total paid, outstanding and complimentary — and lets you compare a period against the previous period or the same period last year. It breaks revenue down by service using actual invoice lines rather than estimates.

What you can do here

  • See total billed, paid, outstanding and complimentary for a period
  • Compare against the previous period or the same period last year
  • Filter by patient, owner, doctor, service and item type
  • Choose whether dates mean invoice date or payment date
  • Show only unpaid items
  • Break revenue down by service from real invoice lines

The four headline numbers

FigureWhat it means
Total billedEverything invoiced in the period, excluding complimentary treatment.
Total paidWhat was actually received.
OutstandingBilled but not yet received — your debtor position.
ComplimentaryTreatment given without charge, shown separately so it neither inflates nor hides.

Choosing the period

  1. 1

    Pick a preset or a custom range

    Presets cover the usual reporting periods; custom lets you set any two dates.

  2. 2

    Decide what the dates mean

    Filter by invoice date to measure what you billed, or by payment date to measure what you collected. These give different answers and both are legitimate — be clear which you are quoting.

  3. 3

    Add a comparison

    Compare with the previous period of the same length, or with the same period last year. Seasonality in aesthetic medicine makes the year-on-year comparison the more meaningful one.

Filters

Patient
Everything for one patient.
Owner
Revenue attributable to one advisor.
Doctor
Revenue by treating doctor.
Service
One or several treatments.
Item type
Narrows the revenue breakdown to a type of invoice line.
Only unpaid
Turns the page into a debtor report.

Revenue by service

The service breakdown is computed from the actual line items on the filtered invoices, and from the comparison period when one is selected.

  • See which treatments generate the revenue, not just which are popular
  • Compare a service against last year to see whether a price change worked
  • Cross-check against the invoiced services report in Statistics to find treatment that was delivered but never billed

Important

Outstanding is only meaningful if invoices are kept up to date. An invoice that was paid in cash but never marked paid appears here as debt.

Related pages

Last updated September 2025. Screens may differ slightly depending on your plan and role.