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Finding your way around

The two layouts, the menus, global search, patient tabs and dark mode.

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StaffAdministratorsDoctors

The platform has two interface layouts covering the same features — a modern top-bar layout and a classic sidebar layout — plus a few navigation aids you will use constantly: the module menu behind the logo, the favourites bar, global patient search, and multi-patient tabs.

What you can do here

  • Switch between the modern and classic layouts
  • Reach any module from the logo menu
  • Jump to frequently used pages from the favourites bar
  • Search for a patient from anywhere
  • Keep several patient files open at once
  • Switch to dark mode

Modern and classic layouts

Both layouts expose the same modules; only the chrome differs. Pick whichever your team prefers — the choice is per user and is remembered.

Modern layout
A slim top bar with HOME, AGENDA, DEALS and PATIENTS, a favourites bar, notification icons on the right, and the full module list behind the logo. Supports dark mode.
Classic layout
A left sidebar listing every module, with the header above it. Always light. Useful on large screens where you want the whole module list permanently visible.
  1. 1

    Open the logo menu

    Select the clinic logo at the top left of the modern layout.

  2. 2

    Choose the layout toggle at the bottom of the menu

    It reads Use Classic Layout or Use Modern Layout depending on where you are. The switch takes effect immediately.

The module menu

The dropdown behind the logo is the complete map of the platform. Items with a chevron expand to show their sub-pages.

  • Dashboard, Patients, Agenda and Deals & Pipeline for daily work
  • Lead Import, which expands to CSV Import, Import History, Meta & Zapier Leads, Aliice Calls and Embed Forms
  • Financials, Invoices, MediData and Services for the commercial side
  • Tasks, User Management, Workflows (with Templates), AI Agents and Marketing (with New Campaign)
  • Controllers, Email Reports and Statistics
  • Chat with Aliice, which expands to include Chat Logs
  • Client Onboarding and Invoice Linker
  • Settings and Knowledgebase in a separate group at the bottom

Working on several patients at once

Opening a patient file adds it to a tab bar that stays with you while you move around the platform — useful on the phone when a second patient calls mid-task.

  1. 1

    Open a patient

    The patient is added as a tab under the header.

  2. 2

    Open another patient

    The previous tab stays. Switch between open files by selecting their tabs.

  3. 3

    Close what you no longer need

    Use the cross on a tab to close one file, or clear all tabs at once when you have finished the batch.

Tip

The tab bar is hidden on public pages such as booking and payment screens, so it never appears in front of patients.

The notification icons

The icons at the top right of the modern layout are unread counters. Each opens the matching inbox.

IconWhat it counts
TasksTasks assigned to you that are still open
Deal notificationsMovement on deals you are involved in
Email reportsDelivery and reply reports on email you sent
Insurance emailIncoming insurer correspondence needing attention
NotificationsGeneral system notifications
CommentsComments and @mentions addressed to you
WhatsAppUnread WhatsApp conversations

Dark mode

  1. 1

    Use the theme toggle in the top bar

    It switches the interface between light and dark and remembers your choice on that browser.

Note

Dark mode applies to the modern layout. The classic sidebar layout always renders light, as do public pages such as booking, intake and this documentation.

Related pages

Last updated September 2025. Screens may differ slightly depending on your plan and role.